Information For Hosting Customers
We just wanted to make our hosting customers aware of planned maintenance to the Webterior Hosting Platform.
On Saturday 13th May 2017 at 01:00, essential security updates and bug fixes will be deployed. This will be followed by a full platform restart. During this time there will be a loss of service and websites will appear as unavailable. We anticipate that this work will be completed by 01:30.
You may have read that last month we discontinued Webterior Hosting Plans. We’ve enjoyed tremendous growth over the past 2 years, thanks to keen pricing and loyal customers.
However, with such extraordinary growth came additional challenges. We were so focused on supporting customers that there was little to no time to nurture and improve the business itself. Important projects were postponed and capacity issues were experienced as a result. Our platform also saw an increase in users distributing illegal content, generating scams and abusing the platform.
Current customers who have a web design/development & hosting plan remain unaffected. We are also pleased to confirm that hosting renewals will be at the fixed price of £2 p/month.
Customers who had a hosting only plan have been transferred to another hosting provider.
New customers who purchase a website design/development package will be eligible to join the Webterior Hosting Platform for a fixed fee of £2 p/month.
These changes allow us to better support our website design customers which is at the heart of what we do!
Should you have any questions, please do not hesitate to contact us.
February 17, 2017
July 5, 2016